The Bridgeway process

Simple steps. Thoughtful matching.

The public website starts the conversation. The provider network and matching work happen privately inside Bridgeway's administrative workflow.

01

Tell Us What You Need

Complete a care request with the situation, location, timing and support needs.

02

We Review

Bridgeway reviews the request and considers the information available in its private provider network.

03

We Make the Connection

The administrator can create an internal allocation to a suitable provider.

04

We Support the Next Step

Bridgeway facilitates communication and tracks the referral status through the next stage.

For families

  • Submit once
    Provide your information through one guided request.
  • Receive a reference number
    Use it when communicating with Bridgeway.
  • Stay connected
    Bridgeway can contact you about the review and next step.

For providers

  • Apply to the network
    Submit home, service and verification information.
  • Review and verification
    Bridgeway may request a tour or additional documentation.
  • Private matching
    Approved providers can be considered for internal referrals.
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