Frequently asked questions

Questions families and providers ask.

A few common questions about Bridgeway's role, service area and provider network.

No. Bridgeway does not publish a public directory of homes, home ratings, prices or availability. Provider information is maintained privately for internal review and matching.

Families and individuals from any U.S. state can contact Bridgeway for care-matching and referral support. The primary provider network is in Seattle, Washington.

The website does not provide public provider selection. Bridgeway reviews the request and may internally identify an appropriate provider for referral.

Do not send medical records or other sensitive health information through WhatsApp. Use the care request form for detailed information and follow Bridgeway's privacy guidance.

No. Applications are subject to Bridgeway's review, and additional information, tours or verification may be requested.
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